Terms and Conditions

3rd Party Credit Card Settlement
Please contact the hotel directly at (632) 8771-8181 or email us at [email protected] should you opt for 3rd party settlement for your room accommodation.

Cancellation Policy
City properties
Notice of cancellation must be received no later than 48H (Philippine time) prior to guest’s arrival

The Bellevue Resort
1. Notice of cancellation must be received no later than 72H (Philippine time) prior to guest’s arrival
2. No penalty for modification and cancellation made 7 days prior arrival
3. If cancelled 3 days before arrival, 1-night penalty will be charged
4. For same day cancellation, full stay will be charged. Same applies for non-arrival on the actual date of check-in

Child Policy
Children 12 years old and below when sharing existing bedding with parents, stays free of charge. Breakfast not included.

Child policy on breakfast

Below 5 years old free of charge

6 to 12 years old 50% discount on regular buffet breakfast price

Above 13 years old Full rate for buffet breakfast fee

Outside food deliveries is NOT allowed

Debit Cards
Debit cards are not accepted as we will pre-authorize card provided prior to arrival to guarantee room reservation.

Early Check-In
Standard check-in time is at 3PM. To guarantee the room to be ready for early arrival, please pre-register night before check-in date.

Force Majeure
In cases of cancelled flights and ferries due to natural calamities, hotel will allow re-booking, within 3 months. Room/s will however be subject to availability and rate change

Government Issued Photo ID
Hotel will be requiring a valid government issued ID upon check-in. For guests not residing in the Philippines, actual passport must be presented.

Incidental Deposit
Upon check-in, you will be asked for an incidental deposit of PHP 2,000 per room per night which may either be in cash or credit card. Excess cash payment/deposit will be refunded if there will be no other charges incurred during your stay.

Late Check-Out
Standard check-out time is 12NN. For extension up to 6PM, 50% of the room rate will be charged. Full rate will be applied after 6PM.

Non-smoking Policy
Strictly non-smoking in all guest rooms per Executive Order No. 26.

Photo Shoot Policy
Additional charges will be applied for guest/s using hotel’s facilities for photo-shoot purposes. Kindly approach the Front Desk for details.

Drone Usage
For the safety and privacy of our guests, usage of drone and other similar kinetic remote-control devices for recreational use within the perimeter of the resort is prohibited. Special events such as weddings, conventions, media events, promotional videos, and the like will be subject to Management’s approval and must be pre-arranged at least 7 days before arrival.